ESAKA CO.

Privacy Policy

Last Updated: September 20, 2026


Esaka合同会社 (Esaka LLC) (“we,” “us,” or “our”) establishes this Privacy Policy (the “Policy”) regarding the handling of personal information and other information obtained from users, customers, business partners, and other individuals in connection with the websites, online services, and other services operated or provided by us (collectively, the “Services”).


This Policy applies to all Services provided by us unless a separate privacy policy or specific privacy terms apply to a particular Service.

  1. Information We Collect
    We may collect the following types of information to the extent necessary to provide the Services and operate our business:
    • Name, company name, and other information used to identify an individual or business
    • Email address and other contact information
    • Website and social media account information
    • Profiles, biographies, photographs, artwork, creative works, and other information submitted for publication or in connection with the Services
    • Information relating to applications, bookings, orders, agreements, and other transactions
    • Payment and transaction information
    • Information contained in inquiries, surveys, and other communications with us
    • Information relating to the use of the Services, including IP address, browser information, device information, access times, and browsing history
    • Information collected through cookies and similar technologies
    • Other information necessary to provide the Services
    We collect such information through lawful and fair means.
  2. Purposes of Use
    We may use personal information and other information we collect for the following purposes:
    1. To provide, operate, and manage the Services
    2. To process applications, bookings, orders, agreements, payments, and related transactions
    3. To communicate with customers, users, business partners, and other relevant parties
    4. To respond to inquiries, consultations, requests, and support needs
    5. To provide information regarding our products, services, content, campaigns, and other offerings
    6. To create, publish, edit, and manage articles, interviews, profiles, artwork features, and other content
    7. To introduce or promote published content or the Services through our websites, social media accounts, and other media
    8. To understand and analyze the use of the Services and to improve existing Services, develop new Services, and enhance quality
    9. To prevent, investigate, or address fraud, security incidents, violations of our terms, and other problems
    10. To protect our rights and appropriately perform our obligations under agreements, terms of use, and other applicable conditions
    11. To comply with laws and regulations and respond to requests from courts, government authorities, and other public bodies
    12. For purposes incidental or related to the purposes described above
    Information provided for the purpose of publication or public presentation, including names, profiles, biographies, photographs, artwork, websites, social media information, and similar information, may be made publicly available through the Services or other media used by us, depending on the purpose and nature of the relevant Service.
  3. Payment Information
    Payments for the Services may be made using credit cards, debit cards, bank transfers, or other payment methods made available at the time of purchase or application.
    We may use third-party payment service providers, including Stripe, PayPal, and other providers, to process online payments.
    Where a third-party payment service is used, credit or debit card details and other payment information are processed in accordance with the applicable payment provider’s terms of service and privacy policy. As a general rule, we do not obtain or store complete credit or debit card numbers.
    For the purpose of processing, confirming, and managing payments, we may receive information such as your name, email address, payment amount, currency, transaction date and time, transaction identifier, payment status, and other information necessary for the transaction.
    In the case of a bank transfer, we may receive the account holder or remitter name and other information provided through the relevant financial institution or payment system to the extent necessary to identify and confirm the payment.
  4. Disclosure of Personal Data to Third Parties
    We will not provide personal data to third parties without the individual’s prior consent, except in the following circumstances:
    1. Where required or permitted by applicable law
    2. Where necessary to protect the life, body, or property of a person and it is difficult to obtain the individual’s consent
    3. Where particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the individual’s consent
    4. Where cooperation is necessary for a national government body, local government, or a person entrusted by such a body to perform duties prescribed by law, and obtaining the individual’s consent could interfere with the performance of those duties
    5 In other circumstances permitted under the Act on the Protection of Personal Information or other applicable laws and regulations
  5. Service Providers
    We may entrust all or part of certain operations to external service providers and allow them to process personal data to the extent necessary to achieve the purposes described in this Policy.
    Such operations may include website operation, hosting and cloud services, payment processing, email delivery, data analytics, customer support, and other business functions.
    Where required by applicable law, we will appropriately select and supervise such service providers.
  6. Handling of Information Outside Japan
    In operating the Services, we may use cloud services, payment services, email services, analytics services, and other services provided by businesses located outside Japan.
    Where personal information is handled outside Japan as a result, we will take any measures required under the Act on the Protection of Personal Information and other applicable laws, including providing required information, obtaining consent where necessary, and implementing appropriate safeguards.
  7. Cookies and Similar Technologies
    Our websites may use cookies and similar technologies for purposes including ensuring proper website functionality, improving user convenience, understanding usage, performing analytics, and improving the Services.
    We may also use third-party analytics, advertising, social media, and other services.
    Users may restrict or disable cookies through their browser settings. However, doing so may prevent certain features of the Services from functioning properly.
    Where consent is required by applicable law for the use of cookies or similar technologies, we will obtain such consent as appropriate.
  8. Retention of Information
    We retain personal information and other information only for as long as reasonably necessary to fulfill the purposes described in this Policy, perform contractual obligations, maintain transaction records, respond to inquiries or disputes, comply with legal obligations, or satisfy other legitimate business requirements.
    When information is no longer required, we will take appropriate measures to delete or anonymize it, except where continued retention is required by law or for legitimate business purposes.
    Published articles, interviews, profiles, artwork features, and other editorial content may continue to be published or retained as part of our editorial or historical archives. This does not apply where deletion or other action is required by applicable law.
  9. Security Measures
    We implement organizational, personnel, physical, and technical security measures appropriate to the nature of the personal data and our business in order to prevent unauthorized access, leakage, loss, damage, and other risks involving personal data.
    Where the handling of personal data is entrusted to an external service provider, we will provide necessary and appropriate supervision in accordance with applicable law.
    Further information regarding our security measures will be provided upon request to the extent required by applicable law.
  10. Personal Information of Minors
    Where required by applicable law, minors may be required to obtain the consent of a parent, guardian, or other legal representative before providing personal information to us.
  11. Disclosure, Correction, Suspension of Use, and Other Requests
    Where an individual or their authorized representative requests notification of purposes of use, disclosure, correction, addition, deletion, suspension of use, erasure, cessation of provision to third parties, disclosure of records concerning provision to third parties, or other measures concerning personal data held by us, we will respond appropriately in accordance with the Act on the Protection of Personal Information and other applicable laws after confirming the identity of the requester.
    Requests should be submitted using the contact information provided at the end of this Policy. Depending on the nature of the request, we may require information or documentation necessary to verify identity or process the request.
    We may decline all or part of a request where we are not legally required to comply or where another legitimate reason for doing so exists.
  12. External Services and Websites
    The Services may contain links to or integrations with websites, social media platforms, payment services, and other external services operated by third parties.
    The handling of personal information by such external services is governed by the privacy policies and other terms established by their respective operators.
  13. Changes to This Policy
    We may amend this Policy as necessary due to changes in applicable laws and regulations, changes to the Services, or other circumstances.
    Any revised Policy will be published on our website or otherwise made available through an appropriate method.
    Where applicable law requires notification, consent, or another procedure in connection with a change to this Policy, we will follow the procedure required by such law.
  14. Business Information and Contact
    For inquiries, complaints, or requests concerning the handling of personal information, please contact us using the information below.
    Business Name: Esaka合同会社 (Esaka LLC)
Address: Room 2, 11th Floor, Osaka Ekimae Dai-3 Building, 1-1-3 Umeda, Kita-ku, Osaka, Japan
Contact: admin@esaka.co
    Information required to be made available under Article 32 of the Act on the Protection of Personal Information, including the name of our representative, will be provided without delay upon request.