Last Updated: September 20, 2026

These Terms of Use (the “Terms”) set forth the terms and conditions governing the use of websites, online services, and other services operated or provided by Esaka合同会社 (Esaka LLC) (the “Company,” “we,” “us,” or “our”) (collectively, the “Services”).

Any person who uses the Services (a “User”) shall use the Services upon agreeing to these Terms.

Where the Company separately establishes or presents specific terms concerning the content of a Service, fees, payment terms, delivery or performance dates, deadlines, cancellation conditions, or other matters (the “Specific Terms”), such Specific Terms shall apply together with these Terms. In the event of any inconsistency between these Terms and the Specific Terms, the Specific Terms shall prevail unless otherwise expressly provided.

Article 1. Use of the Services
Users shall use the Services in accordance with applicable laws and regulations, these Terms, and any Specific Terms applicable to the relevant Service.
Where required by applicable law, a minor shall obtain the consent of a parent, guardian, or other legal representative before using the Services.
The Company may display or notify Users of the content, method of provision, eligibility, fees, and other conditions of the Services through the Company’s or the relevant Service’s website, application or order page, quotation, invoice, email, or other appropriate means.

Article 2. Applications and Formation of Contracts
Where an application is required to use a Service, the User shall apply in the manner specified by the Company.

A contract relating to a Service shall be formed at the point applicable to the relevant Service, including when the Company accepts the application, when the Company commences work, when payment is completed, or at another time specified in the Specific Terms.

The Company may refuse an application or restrict the provision of the Services in any of the following circumstances:

1 The application contains false information, errors, or material omissions;
2 Information or materials reasonably required for the provision of the Service are not provided;
3 A problem relating to payment is identified;
4 The User has previously materially violated these Terms or another agreement with the Company;
5 The Service is suspected of being used for an unlawful or fraudulent purpose or in a manner that infringes the rights of a third party;
6 The User engages in unreasonable demands, intimidation, harassment, or other conduct that materially interferes with the Company, its employees, contractors, or other persons involved in providing the Services; or
7 The Company otherwise reasonably determines that providing the Service or continuing the business relationship would be inappropriate.

Article 3. Fees and Payment

For paid Services, Users shall pay the fees in accordance with the prices and payment terms presented by the Company through the website, application page, order page, quotation, invoice, email, or other means.

Available payment methods may include credit cards, debit cards, bank transfers, PayPal, or other methods designated by the Company.

The Company may use third-party payment service providers, including Stripe, PayPal, and other providers.

Unless the Company expressly states otherwise, bank transfer fees, foreign exchange fees, and other costs arising in connection with payment shall be borne by the User.

If the User fails to make payment by the applicable due date, the Company may suspend work, performance, publication, delivery, or other obligations relating to the Service until payment has been confirmed.

Article 4. Cancellations, Changes, and Refunds
Cancellations, changes to orders, and refunds after an application or order has been made shall be governed by any Specific Terms presented by the Company for the relevant Service.

Where no Specific Terms provide otherwise and the Company has already commenced work, the User may, to the extent permitted by applicable law, be required to bear fees corresponding to work already performed, costs already incurred, and other reasonable expenses resulting from the cancellation or change.

Where a payment service provider, financial institution, or other third party charges a fee that is not refundable in connection with a refund, the Company may, to the extent permitted by applicable law, deduct such fee from the amount refunded.

Where the provision of a Service is delayed or suspended because the User fails to provide information, materials, approvals, responses, or other items reasonably required from the User, and such delay or suspension is not attributable to the Company, the Company shall not be responsible for resulting changes to delivery dates, publication schedules, or other timelines.

Nothing in this Article limits any rights granted to Users under mandatory provisions of applicable law, including the Consumer Contract Act or the Act on Specified Commercial Transactions.

Article 5. Information and Materials Provided by Users
Where a User provides the Company with text, manuscripts, photographs, images, artwork, audio, video, data, trademarks, logos, profiles, or other materials in connection with the Services (collectively, “Submitted Materials”), the User represents and warrants that:

1 The User has all rights or authority necessary to provide the Submitted Materials to the Company and to permit the Company to use them to the extent necessary for the relevant Service;
2 The Submitted Materials do not unlawfully infringe any third party’s copyrights, trademarks, portrait rights, privacy rights, or other rights or interests; and
3 The Submitted Materials and other information provided to the Company do not contain any material falsehoods or materially misleading information.

The Company may use Submitted Materials to the extent necessary for the provision, production, editing, modification, translation, publication, disclosure, delivery, storage, or other performance of the relevant Service.

For Services intended for publication, display, advertising, or promotion, the Company may publish, edit, introduce, or otherwise use the Submitted Materials through its websites, social media accounts, and other media to the extent necessary for such purposes.

If a third party makes a claim concerning infringement or another issue relating to Submitted Materials, and the cause of such claim is attributable to the User’s intentional or negligent act or omission, the User shall, in accordance with applicable law, respond to such claim at the User’s own responsibility and expense and shall be responsible for losses incurred by the Company as a result.

Article 6. Intellectual Property Rights
Copyrights, trademark rights, and other intellectual property rights in the Services, the Company’s websites, and any text, editorial materials, designs, images, logos, trademarks, software, and other content created or provided by the Company shall belong to the Company or to the relevant lawful rights holder.
Rights in Submitted Materials provided by Users shall remain with their existing rights holders unless otherwise separately agreed.

The ownership and permitted use of intellectual property rights in deliverables created by the Company in connection with a Service shall be governed by the Specific Terms applicable to that Service or by a separate agreement between the parties.

Unless the Company expressly agrees to transfer particular rights, the use of a Service or payment of fees alone shall not result in the transfer to the User of copyrights or other intellectual property rights belonging to the Company.
Except where permitted by law or authorized by the Company or the relevant rights holder, Users may not reproduce, republish, sell, distribute, modify, publicly transmit, or otherwise use content contained in the Services without authorization.

Article 7. Prohibited Conduct
Users shall not engage in any of the following conduct in connection with the Services:

1 Conduct that violates applicable laws or public order and morals;
2 Conduct that infringes the copyrights, trademarks, portrait rights, privacy rights, or other rights or interests of the Company or any third party;
3 Providing false, inaccurate, or materially misleading information;
4 Impersonating another person or entity;
5 Conduct relating to fraud, crime, or other unlawful activity;
6 Interfering with the operation of the Services;
7 Unauthorized access to the systems or networks of the Company or any third party;
8 Transmitting malware or other harmful programs or data;
9 Improperly analyzing, attacking, or otherwise interfering with the normal operation of the Services or related systems;
10 Making demands, threats, engaging in harassment, or otherwise interfering with the Company’s operations beyond what is considered reasonable under generally accepted social standards;
11 Using the Services for unlawful or fraudulent purposes or for purposes materially inconsistent with their intended use; or
12 Any other conduct that the Company reasonably determines to be inappropriate for the operation of the Services.

Article 8. Suspension of Use and Termination
If a User falls under any of the following circumstances, the Company may, except where procedures are required by applicable law, suspend all or part of the Services, refuse an application, terminate a contract, or take other necessary measures:

1 The User violates these Terms or any Specific Terms;
2 The User fails to pay fees after the applicable payment deadline;
3 Information provided to the Company contains material falsehoods;
4 Fraudulent use or infringement of a third party’s rights is identified;
5 The User fails to respond for a reasonable period to communications reasonably necessary from the Company;
6 The User engages in conduct prohibited under Article 7; or
7 Continuing to provide the Services or maintain the business relationship is otherwise reasonably difficult.

Any payment obligations already incurred, and any other obligations that by their nature should survive, shall remain in effect after termination of the contract or suspension of the Services.

Article 9. Changes, Suspension, and Discontinuation of the Services
The Company may modify, temporarily suspend, or discontinue all or part of the Services in any of the following circumstances:

1 The Company improves, modifies, or discontinues a Service;
2 Maintenance, inspection, or updating of systems is required;
3 Action is required for security purposes;
4 Action is required in response to laws, regulations, governmental authorities, or other legal requirements;
5 A third-party service used in connection with the Services is changed or discontinued; or
6 The Company otherwise reasonably determines that such action is necessary for the operation of the Services.

Where a change, suspension, or discontinuation is likely to have a material impact on Users, the Company will provide reasonable advance notice or public announcement, except in emergencies or other unavoidable circumstances.

Article 10. Third-Party Services and External Websites
The Services may use payment services, financial institutions, cloud services, hosting services, social media platforms, search engines, and other services provided by third parties, or may contain links to external websites.

Use of such third-party services is subject to the terms of use, privacy policies, and other conditions established by their respective providers.

Except where a matter is attributable to the Company, the Company shall not be responsible for the content, accuracy, security, availability, modification, suspension, malfunction, or other acts or omissions relating to third-party services.

Article 11. Scope of Warranties
The Company will provide the Services with reasonable care. However, unless the Company expressly provides a specific warranty, the Company does not guarantee any particular result, outcome, profit, sales level, recognition, or other effect.

The Company does not guarantee results arising from decisions made by third parties or from search engines, social media platforms, payment service providers, financial institutions, other platforms, their specifications or algorithms, market conditions, or other matters outside the Company’s reasonable control.
Unless expressly guaranteed by the Company, the Company does not warrant that the Services or websites will always be available without interruption, that all defects or errors will be prevented, or that the Services will meet a User’s particular purpose or expected outcome.

Article 12. Liability of the Company
Where a User incurs loss or damage due to a cause attributable to the Company, the Company shall bear liability in accordance with applicable law.
Except in cases of intentional misconduct or gross negligence by the Company, or where limitation of liability is otherwise prohibited by law, the Company’s liability shall be limited to losses that arise ordinarily and directly from the Company’s conduct.

Where the User does not qualify as a “consumer” under the Consumer Contract Act, and except in cases of intentional misconduct or gross negligence by the Company or where limitation of liability is otherwise prohibited by law, the Company’s aggregate liability arising in connection with the Services shall not exceed the total amount actually paid by that User to the Company for the Service directly giving rise to the loss.

To the extent permitted by law, the Company shall not be liable for lost profits, indirect damages, special damages, incidental damages, or similar losses.
This Article shall not apply to the extent that it conflicts with mandatory provisions of the Consumer Contract Act or other applicable laws.

Article 13. Responsibility of Users
If a User violates these Terms or any Specific Terms, or causes loss or damage to the Company through the User’s intentional or negligent act or omission, the User shall be responsible for such loss or damage in accordance with applicable law.

If a dispute arises between a User and a third party in connection with the use of the Services, Submitted Materials, or other conduct of the User, the User shall handle the dispute at the User’s own responsibility, except to the extent that the dispute is attributable to the Company.

Article 14. Force Majeure
The Company shall not be liable for any failure or delay in providing all or part of the Services caused by events beyond the Company’s reasonable control, including natural disasters, earthquakes, fires, floods, war, terrorism, epidemics or pandemics, power outages, telecommunications failures, major system failures, cyberattacks, strikes, actions of governments or administrative authorities, enactment or amendment of laws or regulations, major failures of third-party services, or similar events, except where applicable law does not permit such exclusion of liability.

Article 15. Exclusion of Anti-Social Forces
Users represent that they are not members of organized crime groups, members of such groups, companies affiliated with such groups, corporate racketeers, or other anti-social forces equivalent thereto, and that they do not have socially unacceptable relationships with such persons or organizations.

If a User is found to fall within any such category, or makes violent demands, uses threatening language or conduct, makes unreasonable demands, interferes with business operations, or engages in similar conduct, the Company may, except where procedures are required by applicable law, immediately suspend the Services or terminate the relevant contract without prior demand.

Article 16. Handling of Personal Information
The Company’s handling of personal information and other information shall be governed by the Company’s separately established Privacy Policy.

Article 17. Amendments to These Terms
The Company may amend these Terms where the amendment is in the general interests of Users, or where the amendment is not contrary to the purpose of these Terms and is reasonable in light of the necessity of the amendment, the appropriateness of the amended terms, and other relevant circumstances.

When amending these Terms, the Company will provide advance notice of the amended terms and the effective date by posting them on its website or through another appropriate method.

Where applicable law requires the User’s consent or any other procedure in connection with an amendment, the Company will comply with such requirements.

Article 18. Assignment of Rights and Obligations
Users may not assign, transfer, create a security interest over, or otherwise dispose of their contractual status relating to the Services or any rights or obligations under these Terms without the Company’s prior consent.

Where the Company transfers a business relating to the Services to a third party through a business transfer, company split, merger, or other method, the Company may transfer its contractual status relating to the Services and the related rights and obligations to the successor in accordance with applicable law.

Article 19. Severability
If any provision of these Terms is determined to be invalid or unenforceable under applicable law or for any other reason, the remaining provisions shall remain valid and enforceable.

Any provision found to be invalid or unenforceable shall, to the extent permitted by law, be interpreted or applied in a manner that most closely achieves its original purpose.

Article 20. Notices and Communications
Notices and communications from the Company to Users may be provided by posting on a website, email, or any other method the Company reasonably determines to be appropriate.

Users shall keep the information necessary for communications with the Company accurate and up to date.

Where a User is unable to receive a notice because the User failed to notify the Company of a change in contact details or for another reason attributable to the User, the Company may, to the extent permitted by law, treat the notice as having been properly given if the Company sent or provided it through its usual method.

Article 21. Governing Law and Jurisdiction
These Terms and all contracts relating to the Services shall be governed by the laws of Japan.

Any dispute arising between the Company and a User in connection with these Terms or the Services shall, except where otherwise required by applicable law, be subject to the jurisdiction of the Japanese court having jurisdiction over the location of the Company’s principal office as the agreed court of first instance.

Article 22. Contact
For inquiries regarding these Terms, please contact us using the information below.

Business Name: Esaka合同会社 (Esaka LLC)
Address: Room 2, 11th Floor, Osaka Ekimae Dai-3 Building, 1-1-3 Umeda, Kita-ku, Osaka, Japan
Contact: admin@esaka.co