Business Operator
Esaka合同会社 (Esaka LLC)

Address
Room 2, 11th Floor, Osaka Ekimae Dai-3 Building
1-1-3 Umeda, Kita-ku, Osaka, Japan

Telephone
090-4481-0462

Email
admin@esaka.co

Service Fees
Fees are displayed on each service page, order page, or quotation.

Additional Fees
Customers are responsible for internet connection fees, communication charges, bank transfer fees, and any other costs separately specified for each service.

Payment Methods
Credit card, PayPal, bank transfer, or other payment methods displayed on the payment page for each service.

Payment Timing
Credit card and PayPal payments are processed at the time of order. For bank transfers and other payment methods, payment must be made by the deadline stated on the invoice or at the time of order.

Timing of Service Provision
Service provision begins after payment or order confirmation. Specific delivery dates or service periods are stated on the relevant service page, order page, quotation, or individual communication.

Cancellations, Returns, and Refunds
Due to the nature of digital products and services, cancellations, returns, and refunds are not accepted once service provision or work has begun. This does not apply where a refund or other remedy is required by applicable law. Cancellations made before service provision begins are subject to the terms applicable to each service.

Omitted Information
Any information omitted pursuant to the Act on Specified Commercial Transactions will be provided without delay by email or other electronic means upon request.